Notes on Data Privacy (this website)
1. General information and mandatory information
Various pieces of personal data are collected when you use this website. Personal data is data that can be used to identify you as a person. As the website operator, we only collect, use or disclose your personal data to third parties if this is legally permissible or if you have given your consent for your data to be processed. This privacy notice explains what data we collect and what we use it for. It also outlines how and for what purposes we process it.
We would like to point out that the transmission of data online (e.g. communication by e-mail) may be vulnerable to security breaches. It is not possible to fully protect data from access by third parties.
Data controller and data protection officer
The data controller for the processing of data on this website is:
Triebeser Straße 16
T: +49 (0) 36628 66 – 10 00
We have appointed an internal company data protection officer (pursuant to Article 37 et seq GDPR). You can reach this person under the following contact details:
Triebeser Str. 16
This website uses SSL encryption for security reasons and in order to protect the transmission of confidential information, such as orders or requests that you send to us as the website operator. Your connection is being encrypted if a padlock icon appears in your browser address bar and the start of the URL in your address bar changes from “http://” to “https://”.
When SSL encryption is activated, the data that you transfer to us cannot be read by third parties.
2. Your rights concerning data protection
Access, blocking, erasure, restriction of processing, objection
As part of the applicable statutory provisions, you have various rights relating to the processing of your personal data. You can contact our data protection officer at any time using the details provided if you would like to exercise your rights or if you have any questions concerning your personal data.
Each data subject has the following rights under the GDPR:
- The right of access to the personal data stored about you (pursuant to Article 15 GDPR),
- The right to have your personal data rectified (pursuant to Article 16 GDPR),
- The right to erasure (pursuant to Article 17 GDPR),
- The right to the restriction of processing (pursuant to Article 18 GDPR),
- The right to object to your data being processed (pursuant to Article 21 GDPR).
The right of access and the right to erasure are subject to the restrictions laid down in Sections 34 and 35 of the German Data Protection Act (BDSG).
The right to data portability
You have the right (pursuant to Article 20 GDPR) to have data that we have processed by automated means on the basis of your consent or in order to perform a contract to be given to you or to a third party in a commonly used and machine-readable format. If you request that this data be transmitted directly to another controller, this will only take place if technically feasible.
Withdrawal of your consent to the processing of your data
If we are processing your data on the basis of your consent (for example, in accordance with Article 6 (1) a GDPR), you have the right to withdraw this consent at any time. To exercise this right, you simply need to notify us of your request by e-mail. In order to be able to process your withdrawal as quickly as possible, please describe the circumstances in which you gave your consent in the message. This withdrawal of consent will not affect the lawfulness of any data processing that has already taken place.
The right to lodge a complaint with the competent supervisory authority
As a data subject, you have the right to lodge a complaint with a supervisory authority in the event of infringements of data protection legislation.
3. Collection of data on our website
Cookies that are necessary for electronic communication purposes or in order to provide certain features that you wish to use (e.g. the shopping basket feature) are stored on the basis of Article 6 (1) f GDPR. As the website operator, we have a legitimate interest in storing cookies to help optimize our services and keep them free from technical faults.
You can also configure your browser to alert you when cookies are created so that you can choose whether to accept them on a case-by-case basis. You can also configure it to always decline cookies or to decline them in certain cases as well as to automatically delete cookies when you close the browser. Please note that deactivating cookies may limit the functionality of this website.
The provider of this website automatically collects and stores information in server log files automatically transferred to us by your browser when you visit this website. This information includes:
- Your browser type and browser version
- Your operating system (if applicable)
- The referrer URL
- The URL visited, including the protocol and method
- Your computer’s hostname
- The date and time of the server request
- Your IP address
- GeoIP country code
This data is not merged with other sources of data.
The abovementioned data is processed within the server log files so that we can fulfil our legitimate interest (pursuant to Article 6 (1) f GDPR). Our legitimate interest is to provide you, as one of our users, with a functional website tailored to your needs (e.g. in the right language for your country) so that our website is presented in an attractive manner and can be optimized continuously. In addition, collecting this data allows us to prevent or protect ourselves against cyber attacks, to perform error analysis, and to detect potential cases of fraud.
The data is processed by the companies Netigo GmbH and paper+coffee GmbH on the basis of a data processing agreement pursuant to Article 28 GDPR, in which we require the service provider to protect the data of our customers, and not to disclose this data to unauthorized third parties. The data is only processed in the EU and is not disclosed to third parties. The server log files are stored by the provider for 30 days before being deleted.
How to contact us
Our website provides various means for you to contact us. For example, if you would like to ask us any questions or give us any feedback, you can do this using the contact details listed (in particular our e-mail address).
We need your e-mail address to communicate with you and to provide you with a fast, high-quality service. This falls within the scope of our legitimate interest (in accordance with Article 6 (1) f GDPR). In addition, details concerning your request help us to forward it to the right department quickly. You can also choose to give us your telephone number if you would like us to contact you in this way.
We will only use and store your data for the purpose of processing your request. We will pass on the information you enter to the relevant members of staff, who will process your request according to your requirements. We will only share your data with third parties if doing so is necessary in order to process your request.
We will store your request and the data provided in your request for the purpose of processing your request and so that we can respond to any follow-up questions. We will keep this data until you ask us to delete it or until we have fulfilled the purpose for which we were storing it. Any mandatory legal provisions – in particular retention periods – will remain unaffected by this.
Collection of data by the services of Google
This website uses various services offered by the provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The use of these individual services is described in more detail below.
The services we implement regularly collect various data from you, the devices you use and the websites you visit. This includes usage data (such as websites visited, interest in content, access times) as well as meta-data and communication data (such as device information, IP addresses).
Our use of the following services and the associated collection of personal data (in particular IP addresses) is generally based on our legitimate interest in analyzing, improving and making our website content appear attractive to you as a user as well as on our legitimate interest in tailoring any advertising to your needs. Where necessary, we will obtain your consent to the use of these services in advance.
We have activated IP anonymization on our website. This shortens your IP address before it is transmitted to Google’s servers (also known as “IP masking”). The operator of this website contracts Google to use this information to evaluate how you use the website, to create reports about the website activity, and to provide other services relating to the use of the website and the internet. The shortening of the IP address is intended to prevent or make it significantly more difficult to identify a person by their IP address.
The processing of data on our behalf
We have concluded a data processing agreement for our use of Google Analytics and fully comply with the strict provisions of German data protection authorities when using this service. Additionally, standard contractual clauses have been established with the provider regarding the use of the service that are intended to help ensure a more appropriate level of data protection. The data processing agreement can be accessed here: https://privacy.google.com/businesses/processorterms/
Use of Web Fonts
Web Fonts by Linotype
To ensure that fonts are displayed consistently, this website uses web fonts provided by Linotype, that is, the company Monotype GmbH, Spichernstraße 2, 10777 Berlin.
When you open a web page, your browser loads the required web fonts into your browser cache so that text and fonts are displayed correctly. For this to work, your browser needs to be connected to Linotype’s servers. The web fonts are provided through our server, website visits are counted using a tracking code since this is required for licensing the fonts. This informs Linotype that our website was accessed via your IP address. We use Linotype web fonts due to our interest in providing a uniform and attractive website. This constitutes a legitimate interest within the meaning of Art. 6 (1) f GDPR.
If your browser does not support web fonts, your computer will use a standard font instead.